Field Operations Execution, Standardised
We help you standardise how incidents, inspections, and work requests flow into action. Routing, ownership, approvals, and measurable SLAs. So response becomes faster and repeatable.
Modern utilities run on reliability, and real-time intelligence
Immera helps energy and utility operators connect assets and field teams, automate service and maintenance workflows, and turn operational signals into actionable insight.
- Faster incident-to-resolution across field operations
- Better asset visibility and maintenance performance
- Real-time dashboards for reliability, risk, and energy KPIs
Sector challenges we help address
Grid modernisation pressure & investment
Interconnection & capacity bottlenecks
Asset reliability risk across infrastructure
Slow incident response across teams
Cyber-physical risk & compliance burden
Hard-to-trust operational reporting
How we support change in Energy & Utilities
Connected Asset & Device Visibility
Build a practical operational layer for asset/device status and structured inventory context. Supporting better prioritisation and fewer unknowns in the field.
Automation that Reduces Manual Load
Automate notifications, escalations, approvals, and routine workflows, reducing time lost to handoffs and enabling teams to focus on resolution and prevention.
Decision Intelligence for Reliability
Dashboards that highlight hotspots, recurring issues, backlog drivers, and performance trends, so you can prioritise upgrades and maintenance where it matters most.
Secure-by-Design Modernisation Support
We support integration and digitisation in a way that respects OT realities and cyber-physical risk management priorities.
Our Products
Solutions built for real Energy & Utilities challenges
BrightNow
Run structured workflows for incidents, maintenance, approvals, communication, and knowledge. So field and operations teams resolve faster and document everything cleanly.
Best for: Service operations, maintenance teams, field coordination, vendor/contractor workflows
- Ticketing + time tracking: measure response, effort, SLA and performance
- Collaboration channels: live chat, group calls, structured escalation
- Knowledge base: SOPs, troubleshooting, checklists, asset context
- Workflow automation: forms, approvals, notifications, calendar sync
- Scheduling + tasks: prioritise work and coordinate resources
OneCore
Organise assets/devices and create a communications foundation for monitoring and operational visibility, useful for connected environments that need structured control and scalable integration.
Best for: Device fleets, site infrastructure, connected facilities, scalable monitoring foundations
- Device management: types, status, scheduling, operational visibility
- Unified communications: simplify device-to-platform connectivity
- Integrations: industrial protocols, sensors, energy monitoring
- Monitoring + alerts foundation for automation and response
- Roadmap-ready: rules engine for event-driven actions
Custom Development
Custom Development Possibilities
Predictive Maintenance & Asset Health
Use AI to identify early failure signals, prioritise interventions, and reduce unplanned outages across infrastructure.
Grid Visibility & Performance Dashboards
Build real-time dashboards for asset health, outage patterns, maintenance backlog, and reliability KPIs.
SCADA / OT Integration Layer
Connect legacy systems and modern platforms into one data architecture while respecting OT security requirements.
Compliance & Regulatory Reporting
Automate data collection and reporting workflows for regulatory compliance and audit readiness.
Energy Optimisation & Demand Management
Build consumption analytics and demand management dashboards to support cost reduction and sustainability goals.
Ready to modernise your energy operations?
Whether you manage a utility network or energy infrastructure, Immera helps you connect field operations to asset intelligence. Let's talk.
Talk to an expert